How do I return an item?
Returns will be accepted within 14 days of delivery. To initiate your return please contact us by emailing firstname.lastname@example.org to receive your returns number. Any unauthorized returns may result in refunds being delayed.
If your item is received and is damaged we require you to first send us a picture showing the damage and upon inspection we will tell you whether it fits our criteria for replacement. Buyer pays shipping.
All items must be in an unused re-sellable condition and in their original packaging. We reserve the right to reject any return that does not fit this criteria.
If your item is in working condition but you have ordered in error or no longer require the item then we reserve the right to charge a 30% restocking fee.
Please include the returns number we provide so that the refund can be properly processed. If you don't include the return number then we can't guarantee your refund can be processed.
Buyer is responsible for paying return shipping costs. We recommend using a trackable shipping service to ensure your return is delivered.
Which forms of payments do you accept?
We accept payments from credit and debit cards as well as PayPal.
WHEN WILL YOU SHIP MY ORDER?
All orders are subject to a handling period before shipment, usually 1 - 3 business days.
You will then receive notification of shipment with full tracking information. In many instances, to save you money, we are shipping directly from the manufacturer. Please allow 5-7 business days to receive your order, delivery times may vary depending on your country and product location.
Orders may be cancelled if they have not been processed and shipped. After your order has been processed it may not be cancelled.
Please make sure to provide the correct shipping address. 4 Seasons Shopping can not be held responsible for items shipped to incorrect addresses provided by the buyer. In such cases, the buyer will be responsible for any additional shipping fees incurred to ship to the correct address.
WHERE ARE MY ITEMS COMING FROM?
All of our product lines are shipped within the United States to get your order to you as quickly as possible.
WILL MY ITEMS BE SENT IN ONE PACKAGE?
For logistical reasons, items will sometimes be sent in separate packages. Please keep this in mind when receiving deliveries. If you have any other questions, please contact us.
HOW DO I TRACK MY ORDER?
You can track your order once it has been shipped by emailing email@example.com
30 DAY MONEY BACK GUARANTEE
Any product with a 30 day money back guarantee entitles you to a free replacement or refund if your item breaks or you are unhappy with the quality of the product within 30 days of delivery.